Aiglon Viaggi - Island of Elba: general conditions ...

CONDITIONS

NOTION OF TOURIST PACKAGE The D.L. of the 17.03.95 of performance of directive 90/314/CEE has protection of the consumer who: a)l' organizing and the vendor of the tourist package, which the consumer addresses, must be in possession of the administrative authorization to the accomplishment of theirs agency art. 3/1 lett. To D.L. 111/95) b) the consumer has straight to receive copy of the contract of package turistic sale (art. 6 of the D.L. 111/95), than important document in order to approach the Bottoms of guarantee eventually.
The notion of tourist package (art. 2/1 D.L 111/95) as following: the tourist packages have for object the travels, the vacations and the circuits "all inclusive", turning out from prefixed combination at least two of the continuation elements indicate to you, sold and offers in sale to a forfait price and of advanced duration to the 24 hours that is extending to a period of at least comprising time one night:
a) transport
b) lodging
c) tourist services not accessories to the transport or the lodging that constitutes meaningful part of the "tourist package".

PRICES
The prices indicate to you have been fixed based on the existing conditions of market at the moment of the press of the present catalogue. In case such factors took part to modify the exposed conditions, the AIGLON reserve the right to bring every consequent variation.
In case a total increase of the price in exceeding measure happened 10%, the Customer cuold closed the contract without that it comes applied some penalityafter communication written to the AIGLON within and not beyond 2 work days you from the reception of the relative communication to the increase. The established price not to be increased in the 20 antecedent days the departure date. The enclosed services are those indicate to you for every single exercise. All the services are excluded where are not mentioned. For it it lodges the prices indicates to you agree for person to the day in double room and for the minimal period of 7 nights; in the supplements and reductions for the added beds the years agree not completed. For residences and apartments the prices agree for appartment and only for the number of the occupants and for minimal period of 7 nights. For some apartments in the period of highest season the minimal stay of 14 nights could be demanded.

RESERVATION
Before the reservation Aiglon Viaggi shall controll the real places free and after will be send you the written confirmation. It involves therefore the subscription from part of the customer, the contract of travel to the senses of D.L. 111/95.

AGENCY FEE (comprising sanitary attendance)
For every reservation in hotel, residence and apartment?ovuta to AGENCY AIGLON TRAVELS one AGENCY FEE registration to € 20 for person (children until 5 years free) and max 4 quotas in apartment.

HOTEL CLASSIFICATION
The official classification of the hotel structures comes supplied in catalogue or other informative material based on the express ones and only forms them indications of the competent autoritY OF country. In absence of official classifications recognized from the public competent autoritY countries also members of the UE which the service refers, the organizer reserves the possibility to supply in catalogue or depliant one own description and consequent acceptance of the same one from part of the consumer.

PAYMENTS
The equal account to 25% of the amount total of the stay beyond to the registration taxes and the balance of ferry tickets must contextually be poured to the reservation confirmation. The balance of the entire amount to have poured 30 days at least before the beginning of the stay. The lacked payment within the foretold terms, constitutes resolutive clause expressed of the such contract to determine the resolution (cancellation of the reservation) made but the compensation of ulterior damages endured from the AIGLON. Eventual delay to the foretold term could determine also the impossibility of the sending per post of documents of travel and/or stay. In case of stay reservation with beginning in the 30 days the confirmation the balance to have poured to the action of the same confirmation.

CESSION
The yielding customer could be to replace from a person who satisfies all the conditions demanded for the travel and to have for enrolled AGENCY AIGLON TRAVELS within 4 work days to you from the beginning of the stay, indicating the name and adress of them. The yielding traveller and the cessionario are loyally responsible for the payment of the total price.

VARIATIONS
In case impediments causes from the Aiglon reserves the right to assign one alternative with similar characteristics.
The Customer to have for written to the Aiglon Travels the own one chosen of recedere or making use of the alternative proposed within 2 days from the reception of the modification communication, than otherwise agrees accepted. The lacked acceptance eventual variations from part of the Customer, takes to the cancellation of the reservation with single the obligation from part of the Aiglon of the reimbursement of the poured sum. For variations stay, name or ferry successive to the reservations verr?ddebitata the forfait sum to you of Euro 20,00 for practical beyond to eventual penitentiaries.

CLAIMS
In case of eventual claims inherent to the services receipts the Customer must immediatly contact with the Aiglon confirming for enrolled the eventual contestazioni within 24h.
In order to have an immediate relative reply to the complained problem to come immediately informs you to the same action of its to take place itself, concurring of porvi timely and effective remedy. The Customer could also makes a claim written relative inconvenient during the stay sending letters Organizing registered letter on the credit side or al Vendor within and beyond 10 work days do not give to you given it of re-enter near placei the departure.
For every controversy the Hole where the Tour Operator has center.

ATTENDANCE OBLIGATION
The Organizer has lend the measures of attendance to the consumer, taxes from the criterion of professional working exclusively in reference to the obligation just loaded for contract or law disposition. The Organizer in the comparisons of the consumer for the inadempimento from part of the vendor of the obligation to cargo of these last ones.

RENUNCIATIONS - CANCELLATION
In case of renunciation from part of the customer for whichever cause, or of partial cancellations also of the services demands and it reserves to you from part of the petitioner, AGENCY AIGLON TRAVELS applicher?e following penalit?br > - 10% of the entire amount to leave from the day of the confirmation until 30 gg. before the beginning of the stay
- 25% from 29 to 22 gg. Before the beginning of the stay
- 50% from 21 to 16 gg. Before the beginning of the stay
- 75% from 15 to 3 gg. Before the beginning of the stay
- no reimbursement after such terms
In case of interruption of the stay not?revisto some reimbursement. The registration quotas are not never repayable and the reservation rights you ferry.
E' possible to stipulate a optional assurance against penalit?i the cancellation.

ASSURANCE AND RESPONSABILITY
The insurance policy for the responsabilit?ivile and guarantee of which the art. 82 and 91 of L.R.T. 42/2000?tat the Provident RC contracts from the AIGLON TRAVELS with Milan Assurances N Policy. 3487201061174.
For all the services previewed in the present catalogue the AIGLON TRAVELS only acts like intermediary between the customers and several the lenders of services. The organizer answers of the damages brings you to the customer to reason of the inadempimento partial total or of the performances contractually due, is that the same ones come personally carried out from he that from supplying thirds party of the services, less than tests that the event is derived from chargeable fact to customer (ivi comprised initiatives independently assumed from this last one in the course of the execution of the tourist services).
Moreover no responsabilit?otr?ompetere to AGENCY AIGLON TRAVELS for damages caused from causes of act of God, calamit?aturali, strikes or whichever circumstance that the same Organizer could not, he supports it professional diligenza, reasonably to preview or resolving.
Eventual caused additional costs from such circumstances will not be reimburse to you.

GUARANTEE BOTTOM
To the senses of the Art. 21 of the D.L. n. 111/95?revista the institution of a bottom of guarantee near the Prime Minister's Office of which all travellers in case of insolvency or failure of the vendor or the organizer can have use of. Modalit?i the participation of the Bottom is established with Prime Minister's decree of the Ministrai senses of the Art. 21 n.5 Decree legislative 111/95.

COMPETENT HOLE
For eventual contestazioni and controversies, is valid the hole where the Tour Operator has center.

CONFIDENTIALITY OF THE PERSONAL DATA
We wish to carry to acquaintance of our Customers some relative information to the collection and to I use of the personal data demands to the action of the reservation. The collection of the personal data comes carried out from the Travel agent near which the customers carry out the reservation. To the ends of D.Lgs. 196/2003 the Travel agent?enuto to supply informative (art. the 13) and, where demanded, to obtain consent (art. 23) of the Customer. AIGLON VAIGGI, which independent holder of the treatment, receives communication from part of the Travel agent of the data identified to you of the Customer, necessary to the ends of the execution of the obligation deriving from the eventual contract and of the obligation of law and dispositions in expatriation matter. It dictates communication does not demand the consent of the Customer in how much necessary one in order to execute the demanded contractual performances from the Customer.
In case it is necessary in order to execute obligation underwrite deriving from the contract from the customer or in ottemperanza to a law obligation, the data of the Customer can be communicate professional persons, or studies to you that lend services and attendance to AIGLON TRAVELS.The collection of the personal data and the relative treatment will happen are with the aid of electronic and cartacei instruments, however in the respect of the dispositions of D.Lgs. 196/2003, comprised the relative profile to the emergency measures.The Customer to potr?sercitare the rights of which to the art. 7 of D.Lgs. 196/2003 addressing to the Travel agent and AIGLON TRAVELS.

TECHNICAL ORGANIZATION
AGENCY AIGLON TRAVELS
Tree-lined avenue Elba 9 - 57037 Portoferraio of Elba (LI)

ADMINISTRATIVE AUTHORIZATION of the Province of Livorno N. 136 of the 25/02/99 replaced with prot. 10822 of the 02/03/2004.
The present program of written up travel to the senses of L.R.T. 16/1994
VALIDITY
Validities January - 31 Decembers 2009